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Meet the Team

Lucia Hancox BVSc MRCVS [OV]

Lucia qualified with honours from the University of Sydney in 1995, after having accepted a full academic scholarship. She has worked in the local area since the 1990's and joined the Ham surgery in 2008 before transferring to Epsom Downs in January 2011. Lucia gained a Certificate of General Practice in Feline Medicine in 2009. Her rescue dog Millie comes to work with her very day, although her cat Zippy prefers to stay at home and get a good day's sleep instead.


Lauren Jones - Nursing Assistant

Lauren joined the Group in 2016 after completing her Animal Management Extended Diploma at Merrist Wood college in 2015.  After completing the course Lauren worked as a kennel assistant and this experience increased her knowledge as she handled and cared for a variety of domestic species.  As part of her studies Lauren completed several work placements including some farm work.  In her spare time Lauren enjoys going to the gym and walking her dog Sidney (Whippet cross Bedlington Terrier).  She also owns two African Pygmy Hedgehogs called Boo and Lilo.

Madeline Killeen - Receptionist

Maddy joined the team at Epsom in 2014 and before that had spent 20 years working for the Met Police Mounted Branch and although this was an office based role Maddy loved working in an environment surrounded by horses.  At home Maddy has a working cocker spaniel called Milo who she loves taking for walks.